مطالب مرتبط با کلیدواژه

Mobile government


۱.

Effective Development of Mobile Government Governance Approach(مقاله علمی وزارت علوم)

نویسنده:
منبع: International Journal of Business and Development Studies Vol. ۴, No. ۱, (۲۰۱۲)

کلیدواژه‌ها: Mobile government Effective development Effectiveness of governance and public services factor political and strategic factor

حوزه‌های تخصصی:
تعداد بازدید : ۱۱۰۷ تعداد دانلود : ۶۰۶
Recent advances in wireless and mobile communications infrastructure are enabling governments to deliver and manage services to citizen efficiently and economically. Mobile government provides this ability to governments. This paper presents the ggovernance approach in effective development of mobile government. The objective is reviews(identify and ranking) of public service concept (Included: Political and strategic factor ,Effectiveness of governance and public services factor) in effective development of mobile government. The data was analyzed using fuzzy Delphi method (to identification) and fuzzy AHP (to ranking the identified Factors). Results indicated that effectiveness of governance and public services factor has a higher priority than political and strategic factor.
۲.

Improving Mobile Government Service Delivery in Iran: Analysis of Experts(مقاله علمی وزارت علوم)

نویسنده:
منبع: International Journal of Digital Content Management, Vol. ۶, No. ۱۰, Winter & Spring ۲۰۲۵ 251 - 275

کلیدواژه‌ها: Electronic Government personalization Public Services Mobile government

حوزه‌های تخصصی:
تعداد بازدید : ۴۲ تعداد دانلود : ۳۹
Purpose: The present study aimed to improve the quality of delivering government services by identifying the main components of the personalization of the m-government in Iran.Method: Qualitative approach and exploratory research is applied. Data is gathered by targeted sampling and semi-structured interviews. Thematic analysis technique was used to analyze the interviews.Findings: The research findings indicate that the personalization of mobile government in Iran includes five main themes and 16 sub-themes including social factors (e-services, e-participation), e-factors (productivity, policy making), managerial factors (accountability, human capital, transparency), political factors (e-legislation, information technology infrastructure), cultural factors (e-support, e-learning).Conclusion: Experts emphasized on managerial factors like accountability and transparency of government activities. Also cultural factors are very important as digital literacy of society is very important in this regard. On the other hand regular review and update of current laws of ICT infrastructures and security policies should be considered as important by government. Also targeted filtering by personal information will make citizens more satisfied to receive updated information and related services based on their needs and preferences.